Introduction

Thanks for choosing Trustyy where we’re dedicated to fostering stronger family bonds and trust through the use of technology and education and coaching services. In this document, we’ll outline what we provide you, our customers, and each of our legal obligations. The information contained in this document is collectively referred to as the “Terms”, “Terms of Service”, or “Terms & Conditions”, or “Agreement”.


1. Acceptance of Terms

By accessing or using the Trustyy App or any education or coaching services including paid and free resources produced or provided by Trustyy (collectively referred to as the “Services”), you are agreeing to our Terms and entering into a binding agreement with Trustyy, LLC. Therefore, it is important to read through these terms carefully. They outline what you can expect from us and what we expect from you. By continuing to use Trustyy Services, you represent that you are at least 18 years old, that you understand and agree to these terms, and that you are legally able to enter into this Agreement. If you have any questions or need clarity, you can email us at support@trustyy.com.

If you do not agree with these terms, you may not participate in Services.


2. User Registration and Accounts

2.1 Creating an Account:

2.2 Access and Usage by Minors:

2.3 Managing Access and Permissions:

2.4 Account Deletion:

2.5 Account Information Accuracy:


3 Billing Policy

3.1 Subscription Billing:

3.2 Cancelling a Subscription:

3.3 Subscription Plan Switching:

3.4 Free Trials:

3.5 Non-Subscription Service Billing:

3.6 Non-Subscription Service-Cancellations and Refunds:


4. Use of Recordings in Coaching and Education Services

4.1 Consent to Record and Use of Recordings:

4.2 No Royalty or Compensation:

4.3 User’s Rights and Responsibilities:

4.4 Opting Out and Modification Requests:


5. Privacy Policy

For a comprehensive understanding of how Trustyy manages, utilizes, and protects user data, we strongly encourage reviewing our detailed Privacy Policy. This document provides in-depth information on various aspects including data collection, usage, sharing, retention, user rights, and more, ensuring transparency and clarity in our practices.

Given the sensitive nature of family dynamics and trust-building, which are central to Trustyy’s mission, our users must be fully informed about our approach to privacy and data security.

To access the full Privacy Policy, please visit the Trustyy app or website, where it is readily available.


6. Intellectual Property Rights

6.1 Ownership and Rights:

6.2 Prohibited Actions:

6.3 Legal Compliance and Respect for Rights:

6.4 License Termination:


7. Dispute Resolution by Binding Individual Arbitration

7.1 Initial Resolution Efforts:

7.2 Binding Arbitration Agreement:

7.3 Individual Basis Requirement:

7.4 Arbitration Process:

7.5 Waiver of Jury Trial and Class Actions:

7.6 Legal Framework and Enforcement:

7.7 Survival of Terms:


8 Disclaimers; No Warranties

8.1 Limitations on Warranties:

8.2 Content and Service Quality:

8.3 Service Availability and Reliability:

8.4 Limitation of Liability:


9 Nature of Trustyy Services

9.1 Non-Medical Nature of Services:

9.2 Limitations:

9.3 Use Of Mental Health Professionals:

9.4 User Responsibility:


10 Termination by Trustyy

10.1 Right to Terminate:

10.2 Refunds Upon Termination:


11 Termination by You

You may terminate your agreement with these Terms at any time by ceasing the use of the Services, deleting your account, and uninstalling any associated software as directed earlier in this agreement.


12 Assignment


13 Force Majeure

Neither Trustyy nor you shall be held liable for any failure or delay in performance under these Terms due to circumstances beyond reasonable control, including but not limited to natural disasters, acts of God, pandemics, wars, terrorism, governmental actions, riots, or any technological issues like internet disturbances or denial-of-service attacks.


14 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the State of Utah, USA, without regard to its conflict of law principles.


15 Interpretation

The original and legally binding version of these Terms is written in English. Any translated versions are provided for convenience only and hold no legal validity. The use of headings within these Terms is purely for convenience and does not affect the interpretation of the provisions. Terms like “includes,” “including,” “such as,” and similar phrases are not limiting and should be considered as examples and not exhaustive lists.


16 Jurisdiction

In the event of any dispute not subject to Arbitration as outlined in these Terms, or where the Arbitration Agreement is deemed unenforceable, any legal action arising from or related to these Terms or your use of Trustyy’s Services will be filed only in the state or federal courts located in Utah, USA. You hereby agree to the exclusive jurisdiction and venue of these courts for such purposes. Claims are to be brought on an individual basis and not as part of any class, consolidated, or representative action.


17 Severability

Should any provision of these Terms be deemed unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of any remaining provisions.


18 Modification of this Agreement

Trustyy reserves the right to modify these Terms at any time, reflecting changes in applicable laws, additions or enhancements to the Services, or other relevant factors. We will notify you of such changes through reasonable means, including posting the revised Terms on the Services. You are responsible for regularly reviewing the Terms. Continuation of your use of the Services following any changes indicates your acceptance of the updated Terms. If changes materially alter your rights, we will make reasonable efforts to notify you in advance. Your continued use of the Services after changes become effective signifies your agreement to the new Terms. Discontinuing the use of the Services is your only recourse if you do not agree to the modified terms.


19 Contact Us

For inquiries regarding these Terms, please reach out to Trustyy’s customer service at the contact information provided in your account or as listed below:

Trustyy Customer Service
770 E. Main St.
Lehi, UT 84043
Phone: 801-448-6299
Email: support@trustyy.com


20 Entire Agreement

These Terms, including any documents referenced herein, constitute the entire agreement between you and Trustyy concerning its subject matter and supersede all prior or contemporaneous agreements or terms, whether written or oral.

Mike Christian

Back-End Developer & DevOps​

Mike is one of those brilliant, self-taught, back end developers that you always hear about. As a youth he could trust that “My mother would love me no matter what . . .” When he isn’t cranking out new code, Mike keeps up on the newest technologies and every Tuesday and Thursday nights he trains SpeedSoft with his team.

Rafael Pampoch

Web Developer

Rafael has his degree in Marketing and Advertising and years of experience with our dev team. As a teen he could trust that “The most important thing in life is love, and the most valuable things are our family and friends.” When he isn’t working on making the website and mobile versions of Trustyy seamless and functional, he unwinds by exploring nature. His favorite activities are climbing mountains, camping, going to the beach, swimming, playing the harmonica and always learning new things.

Afton Wilde

Accounting

Afton’s experience is in marketing and bookkeeping.  As a teen she could trust that with her parents “Feeding the horses and milking the cow each day before school–not after–was a must.”  When she isn’t busy with keeping Trustyy’s lights on, you’ll usually find her roller skating at the local rink or on car rides in the canyons with friends.

Nicoli Cristini

Marketing Assistant

Nicoli has a degree in Multimedia Production.  She has worked with our team of developers for three years.  She learned to trust her own parents when they taught her “Things won’t come easy and that working hard will bring me great blessings!”  When she isn’t putting together beautiful marketing pieces for the Trustyy App she likes to take pictures, play the guitar, piano, and drums, meet up with her family to laugh over the silly things they did as kids.

Adriano Rodrigues

Mobile Developer

Adriano is certified in Analysis and Systems Development.  In his family he could trust the fact that “One difficult experience teaches me that failure is not the end, but rather an opportunity for growth and learning.”  When he is away from his work in making sure the Trustyy App buttons and bells and whistles are working properly, he likes to go to the gym, to the beach to surf, on walks with his dog, or go out with his girlfriend.

Lucas Baumgart

Product Designer

Lucas’s work experience in User Experience, Interface Design and Product Management. As a teen he could trust that “In my home honesty was highly valued and lying was not tolerated.”  When he isn’t at work making sure the Trustyy App is easy on the eyes, Lucas likes hiking, gaming, going out for dinner, and spending time with family.

Cadu Olivera

Front End Developer

Cadu has his education in Analysis and System Development.  While growing up he could always trust that “My parents would be there to support from playing soccer at the park to learning to ride a bike.”   When he isn’t making sure things are easily navigated for our Trustyy App users, he likes to play beach soccer and enjoy music of any type, but specifically rock, country, R&B, and pop.

Mike Curi

Back End Developer

Mike is one of those brilliant, self-taught, back-end developers that you always hear about. As a youth he could trust that “My mother would love me no matter what.” When he isn’t cranking out new code, Mike keeps up on the newest technologies and every Tuesday and Thursday nights he trains SpeedSoft with his team. 

Roxanne Thayne

Chief Marketing Officer

Roxanne received her bachelor’s degree in history and secondary education.  She has worked in publishing and marketing for the past 14 years.  In her family Roxanne says she could trust that “Her grammar and posture would be consistently corrected, to help her to become a lady.”  When she isn’t busy writing and beautifying things for the Trustyy App, you can find her reading biographies, practicing yoga, or gathering the family to talk business, celebrate wins or just plain hang out.

Sidney Rodrigues

Co-Founder/Chief Technology Officer

Sidney has a bachelor’s degree in Web Development and has worked in technology for 16 years, building apps for the last 10 years. Growing up he could trust that “It was always expected that I would fix anything related to technology.”  When he isn’t managing the development of the Trustyy App, you will find him spending time with his wife and kids. He loves to make Brazillian BBQ with his family.

Jim Lee

Co-Founder/Chief Product Officer

Jim has a degree in Design and over 25 years of experience creating SaaS products and managing talented product and development teams.  In his years at home as the oldest of five he could trust that “Each child got a weekly ‘night-up’ where we got to stay up late with a parent and do anything we wanted with them.”  When he isn’t looking 10 miles down the road for what will come next on the Trustyy App, you will find Jim canyoneering, doing photography, watercolor painting, or keeping up on the latest gadgets and technologies.

Eric Turner

Co-Founder/Chief Operations Officer

Eric earned his degree in Communications, Public Relations and Advertising, then added on an MBA.  He says he could trust that “His parents were honest people who kept their commitments–especially to their kids.”  When Eric isn’t keeping everyone at Trustyy on task, he is an outdoor enthusiast, year around, rain or shine, cold or hot, with biking in the summer and skiing in the winter.

Tim Thayne

Founder | Chief Executive Officer

Tim earned masters and doctoral degrees in Marriage and Family Therapy, and has 30 years of experience working with families.  While growing up Tim says he could trust that “My mother would love me no matter what, and that my dad would require that I respect my mother.”  When he isn’t busy guiding the vision for the Trustyy App, you can find Tim working around the house and yard, taking care of his sheep, dogs and horses, or enjoying a game of Corn Hole with the family.